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What You Agree To When You Use mares4d

Our legal terms set out how your account works, what data we hold, and how we handle payments made through DANA, OVO, and GoPay. Access to mares4d depends on local law and is available only where eligible under your region's rules.

Account ConditionsPrivacy and DataDANA, OVO, GoPay PaymentsEligibility by RegionContact and Disputes
mares4d What You Agree To When You Use mares4d
DATA AND ACCOUNT SECURITY

How We Protect Your Data and Account

Your account security and the privacy of your payment data are handled through a set of consistent practices. Here is what we do across the four key areas that matter most to your account.

Data Handling We collect only the data needed to run your account and verify wallet payments. DANA, OVO, and GoPay transaction records are held for the period required by our payment processors, then deleted.
Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to improve the lobby experience. You can adjust cookie preferences from your account settings at any time.
Account Security Login uses a one-time PIN sent to your registered mobile number. Every withdrawal request triggers an additional identity check against the wallet name on your DANA, OVO, or GoPay account.
Your Rights and Changes You can request a copy of your stored data or ask us to delete it by contacting support. Submit your request through live chat or email with your account number and wallet type.
LEGAL CONTACT PATHS

Reach Us for Policy and Account Questions

If you have a question about these terms, a data access request, or a dispute related to your account or a payment via DANA, OVO, or GoPay, our support team handles it directly. We aim to respond to legal and policy queries within the timeframe stated in your request acknowledgement.

Live Chat Open the chat widget from any page in your account. Use this for urgent account issues, payment queries, or questions about how a specific policy clause applies to your situation.
Email Support Send detailed policy or data requests to our support email. Include your registered account name and the wallet type — DANA, OVO, or GoPay — linked to your account for faster handling.
Account Help Centre The Help Centre inside your account dashboard holds policy summaries, wallet verification steps, and the process for submitting a formal dispute or data deletion request.

Common Questions About Our Legal Terms

These are the questions we get most often about how our terms work, what your rights are, and what happens when something needs to be resolved.

They apply to anyone who opens an account on mares4d. Access depends on local law; if your region restricts use, these terms cannot override that. Confirm eligibility before registering.

Yes. Contact support via live chat or email with your account number. Include the wallet type — DANA, OVO, or GoPay — linked to your account so we can locate your records quickly.

Transaction records are kept for the period required by our payment processors for fraud prevention and verification. After that period, they are deleted from active storage.

Submit a dispute through the Help Centre inside your account dashboard or by emailing support directly. Include your account details and the specific transaction or policy clause in question.

That clause is read down to comply with applicable local law. The rest of the terms remain in full force. We do not claim any right that local law does not permit us to hold.

We post a notice in your account dashboard before changes take effect. Continuing to use the lobby after the notice date means you have accepted the updated terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.